Auburn, CA / PRWeb / February 25, 2014—TCS Healthcare Technologies (TCS), a leading provider of software and clinical solutions for population health management, has appointed Jeff Frater, RN, BSN, director of partner development.
A former president of the Case Management Society of America (CMSA), Frater will lead and implement strategies that foster and enhance TCS business partnerships. He previously served as a client-facing account manager for MCG, formerly Milliman Care Guidelines. “I believe my role at CMSA, combined with my background working with health plans, Medicare and Medicaid and hospitals, has prepped me with the skills to relate naturally to TCS clients and suggest the right solutions for their organization,” Frater says. “There’s a certain credibility that comes from being able to say, ‘I’ve walked a mile in your shoes.’”
Frater says he has been studying the health care delivery system and its financial nuances since 1994, trying to figure out how it can be done better. “To me, finding the perfect nexus of a competent and empathetic provider, a satisfied patient and a cost- effective and efficient delivery system is bliss,” he says. He has always had the utmost respect for both Pock and the TCS product line, aware of the universally-known reputation the company has in terms of culture and commitment to service. “TCS’ philosophy resonates with me and my own views on providing high-level customer satisfaction,” Frater says. He initially met Rob Pock, TCS founder and president, while he was serving as CMSA president and always appreciated the ongoing support and sponsorship that TCS provided for CMSA programs.
As for Pock, the feelings are mutual. He says Frater’s knowledge and expertise is unparalleled in health care. “His industry knowledge, attention to detail, and experience makes him an immediate asset to TCS,” Pock says. “We are already enjoying the benefits that his abilities and expertise bring to both clients and the company as a whole. I’m so glad he has joined our team.”
TCS Healthcare Technologies (www.tcshealthcare.com) is a leading provider of software and clinical solutions that support and improve population health management strategies for health plans, insurers, providers, third party administrators, medical management companies, and others. TCS is recognized as one of the premier health care software companies in the United States designing, offering, and hosting a number of products and services. The TCS Acuity Advanced Care™ application provides a comprehensive and integrated care management software system for Utilization Management (UM), Case Management (CM), Disease Management (DM), and Prevention/Wellness (PW) services.